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SHIPPING & DELIVERY

By placing an order with us, you accept the following terms and conditions regarding shipping and delivery. 

DISPATCH TIME

  • All orders are shipped within 24 - 48 hours of placement, excluding weekends and public holidays.

 

AUSTRALIAN SHIPPING METHODS & RATES - unless otherwise specified on the info bar.

  •  $10.95 for Standard Post - Flat rate

  •  $15.95 for Express Post  - Flat rate

 

DELIVERY TIME FRAMES 

  • Standard Post 2 - 10 Business Days - however COVID delays may occur.

  • Express 1 - 3 Business Days - however COVID delays may occur.  

INTERNATIONAL SHIPPING 

All international orders will be insured and tracking details made available via email. Please note that COVID delays are being experienced due to limited airline capacity and government restrictions.

NEW ZEALAND - unless otherwise specified on the info bar.
  • Flat rate of $15.95 for standard shipping

  • 10 - 20 business days 

  •  Flat rate of $25.95 for express shipping

  •  3 -8 business days 

USA & CANADA - unless otherwise specified on the info bar.
  • Flat rate of $38.95 for standard shipping

  • 10 - 20 business days 

  • Flat rate of $49.95 for express shipping

  • 7 - 15 business days. 

UNITED KINGDOM

  • Flat rate of $59.95 for standard shipping

  • 9 - 15  business days 

  • Flat rate of $69.95 for express shipping

  • 6 - 10 business days 

INTERNATIONAL CUSTOMS FEES

All prices are in Australian Dollars (AUD) and do not include local taxes and import/custom duties for international orders.

Any importing duties or taxes due at the time of delivery are solely the responsibility of the recipient.

If an order is refused by a customer due to customs fees or additional taxes/ fees we will not be responsible for refunding or handling of an abandoned order.

If you are unsure of the applicable taxes and customs fees that are relevant to your purchase we suggest contacting your  local customs office before placing your order.

ORDER TRACKING

Once your order has been picked up by Australia post or other courier service an email will be sent to you providing the tracking number of your parcel so that you can track the progress of your order.

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